Alpha Waitlist

Turn WhatsApp into your most profitable guest channel. You get your time back.

Join the alpha for AI-powered guest communication, cleaning coordination, and smart upsells. Commission-only pricing once we are live.

Join the Waitlist Request a Walkthrough

Commission-only pricingWhatsApp-first designBuilt for STR hostsAlpha — early access

How it Works

Three steps to hands-free hosting

Here's how Masaya will work for your properties.

Connect your property

Share your property details through our quick onboarding form. We'll configure your AI concierge when you're onboarded.

Guests message on WhatsApp

When guests have questions, they'll message your WhatsApp number. Masaya will respond instantly, 24/7 — with accurate, friendly answers tailored to your property.

You earn more, do less

Smart upsells will create more revenue. Escalation detection will flag what needs you. Cleaning coordination will run in the background so you can focus on hospitality.

Features

Everything you need to automate guest communication

From guest messaging workflows to revenue opportunities, we are building Masaya so hosts can spend less time in their inboxes and more time growing their portfolio.

AI Guest Concierge

Masaya is being built to answer guest questions about check-in, amenities, Wi-Fi, local restaurants, and more over WhatsApp.

Smart Upsells

Masaya will help hosts offer early check-in, late checkout, airport transfers, and local experiences with less manual follow-up.

Escalation Detection

Masaya will flag emergencies, damage reports, and sensitive topics so hosts get alerted only when it matters.

Cleaning Coordination

Masaya will notify your cleaner at checkout, track confirmations, and surface anything that needs your attention.

Guest Journey

Masaya will support guest journey automations from booking confirmation through checkout, including pre-arrival tips and review nudges.

Host Dashboard

Approved alpha hosts will get dashboard visibility into guest interactions, escalations, and operational trends.

Commission-OnlyZero monthly fees. We win when you do.

WhatsApp-NativeYour guests already have the app.

Alpha AccessFounding member pricing. Locked for life.

Limited Alpha AccessWhite-glove onboarding. Direct line to product.

Pricing

Planned pricing for alpha hosts

We are planning a commission-only model with no monthly fees or setup costs once Masaya is live.

Planned Pricing

$0platform fee

20-30% commission on guest upsell revenue only

Commission-only pricing once live

WhatsApp-first guest messaging

Property-specific AI setup

Smart upsell workflows

Escalation alerts for sensitive issues

Cleaning coordination support

Guest journey automations

Dashboard visibility for approved hosts

No monthly software fee during alpha

Join Exclusive Waitlist

No credit card required. Limited alpha spots.

Stop leaving money on the table.

WhatsApp concierge handles guest questions, upsells early check-ins, and books local tours — while you sleep. You keep 70–80% of every extra dollar.

Join the Alpha WaitlistFounding member pricing locked at signup

The revenue is already there.Guests ask for early check-ins, local tips, and airport transfers — they just don't always get answered in time.

Zero new apps to learn.No dashboard to check, no software to install. Masaya runs quietly in the background on WhatsApp.

Commission-only means alignment.We only eat what we cook. No flat fee means we're incentivized to actually perform.

FAQ

Frequently asked questions

What is Masaya?

Masaya is an alpha-stage AI-powered WhatsApp concierge for Airbnb and short-term rental hosts. We are building it to support guest messaging, smart upsells, cleaning coordination, and escalation detection through WhatsApp.

How much does Masaya cost?

Joining the alpha waitlist is free. Once Masaya is live, we plan to charge a 20-30% commission only on upsell revenue generated through the platform.

Which platforms does Masaya work with?

Masaya is being designed for Airbnb, Booking.com, VRBO, and direct bookings, with WhatsApp as the primary guest communication channel.

How does Masaya handle guest emergencies?

Masaya is being built with AI-powered escalation detection so urgent issues like lockouts, safety concerns, or complaints can be surfaced to the host with context and suggested next steps.

Can I use Masaya for multiple properties?

Multi-property support is a core part of the roadmap, and approved alpha hosts will help shape how that dashboard experience works.